[PSA] Back up your Terra Battle account NOW

Discussion in 'General' started by Raijinili, Dec 20, 2015.

  1. Loner

    Loner Active Member

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    Guess I just lost my alt haha. Co-op-ing with my main, then for some reason the stupid phone shut down and boot up. Then I launched the game and it's just pitch black after the title scene. Tried the transfer info, transfer success but still have same problem. So it left me with no transfer info but only a savedata.bin file that I backup.
    Guess I will just ditch it then. So much time consuming though that acc still has 70 energy left. Oh well.
    Edit: Somehow the savedata.bin worked on my laptop. Then I clean installed the game and tried the file again and it worked fine on the phone xD Have no idea what happened but guess I will continue with this acc then :hilarious:
     
    Last edited: Jun 19, 2016
  2. xXxBennyxXx

    xXxBennyxXx New Member

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    I put a new Sim card in my phone and it makes an Restart next I read the phone is resetet

    I have send my User ID inquriy id and player Name + Informationens from my profile ( last chapter first Team )
    and my last purchase in Terra Battle
    How long i have to wait for an answer??
    Anyone knows something?
    Can't wait to play Terra battle again
    Thx for every help
     
  3. Jmchang

    Jmchang Member

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    It takes a day for each exchange of email when I lost my account.
    They asked for my account information even though I've given them all the info in the first place.
    Also make sure you answer why your account were lost, otherwise it will take another day.

    Maybe they will respond faster now since they increased their staff.
    Anyway, good luck and hope you get your account back soon.
     
    Last edited: Jul 3, 2016
  4. Anubarak

    Anubarak Active Member

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    Did you change your Sim card while your phone was on? Pls tell me you have a dual sim phone... otherwise you hopefully learned it's not a good idea to switch sim cards on runtime.

    If you had turned it off everything would be fine
     
  5. xXxBennyxXx

    xXxBennyxXx New Member

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    Account is back Support send me the data i need :)
     
  6. supergaijin

    supergaijin Well-Known Member

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    Congrats, now get in pvp to celebrate :troll:
     
  7. Silver Mitsuki

    Silver Mitsuki The Italian Mod Staff Member

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    Since happens sometimes that an user lose their account, I decided to quote an old post of mine, so that I can find it more easily.

    If you can't use your screen (i.e. because it broke), this post from @Kyokyonos might be of help.
    If someone doesn't agree with what I quoted, I invite him/her to correct me :)
     
    ashael likes this.

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